Privacy policy

Last Updated: May 2026

2.1 Introduction

Xyntravoq ("we", "us", or "our") operates www.xyntravoq.store. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website. By using our site, you consent to the practices described herein.

2.2 Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and billing/shipping address.

• Payment Information: Processed securely through third-party payment gateways. We do not store card details on our servers.

• Device & Usage Data: IP address, browser type, pages visited, and time spent on site — collected via cookies and analytics tools.

• Order Information: Products purchased, order history, and transaction records.

2.3 How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders.

• Communicate order status, shipping updates, and customer support.

• Send promotional emails and offers (you may opt out at any time).

• Improve our website, products, and services.

• Comply with legal obligations.

2.4 Sharing of Information

We do not sell or rent your personal information. We may share your data with trusted third parties solely for order fulfilment, payment processing, and delivery purposes (e.g., courier services). These parties are contractually obligated to keep your information confidential.

2.5 Cookies

Our website uses cookies to enhance browsing experience and analyse site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly.

2.6 Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.